Save up to 70% on your employee costs and instantly increase your profitability
Start instantly and scale up anytime, with zero overhead costs
Instantly gain access to top talent and thereby increase your competitive edge
We take our responsibilities to customers seriously, and it shows. Rated five stars, we've been given a 97% positive service rating by customers. Our insurance processing team is here to take care of your projects and we work hard to find new ways of making your experience with us nothing but exceptional.
We own several insurance branch offices and wanted a cost-effective solutions to handle our back office process. We approached Integra and we liked them as soon as we were presented with a quote. Integra quickly set up a team of insurance support specialists. Our exclusive offshore team works 24/7 to support our customers round the clock. If we had the same team working in-house it would have costed us 60% more and added headaches. Integra also adjusts the headcount as per the seasonal demand. That is why we are happy to recommend Integra.
There is often a stigma attached to outsourcing and the resulting quality of work, but I was pleased with Integra’s quick response and well-presented reports. Before our firm decided to outsource to them, we were focused primarily on the day to day insurance processing tasks which left barely any time for us to seek out new clients and grow our business. Once we started working together, our team found more time at their disposal to focus our energies on growing our practice.
When our company was acquired by a larger company, we were given the task of improving the bottom line without affecting service quality. That is when we decided to try outsourcing. We received RFP’s from 5 companies and from which we selected 2 companies to test. Integra won our testing process hands down. Integra’s team learned our process from scratch and were able to transition all the tasks in just a few months. We are delighted to have chosen Integra and we now have a team of 120 people working on our project from their center in India.
We have extensive experience in handling a variety of insurance processes. We have been successfully handling insurance back office processes for licensed agents or brokers. It doesn’t matter whether your process is simple or complex, we promise to quickly onboard your project. We will rapidly assemble a team of process experts based on your requirement, to seamlessly deliver instant high-quality results.
The recent success of “work from home” model has made many companies to start looking at outsourcing as a viable option. Even though outsourcing has been in practice for years, many companies haven’t given a serious thought about it, until now. Companies now realise that outsourcing not only gives them cost savings, but also the much-needed flexibility with their work force.
Contact us for a free consultation on how outsourcing can work for you.
1
Describe your outsourcing project
2
Project transition and team setup
3
Meet key metrics and deliverables
Call now to speak with our friendly consultants. You can explain your requirements and get a quick quote.
Your one stop solutions for insurance process outsourcing needs
Integra is ISO 27001 certified, and ISO 27001 is the global gold standard for data security. According to ISO.org, only 28,426 companies worldwide were certified in 2019. We are proud to be among the select group of companies who care about our customer’s data.
Our insurance process outsourcing services comes with guaranteed quality at a competitive price – giving you the complete advantage of insurance process outsourcing. Most of our clients were able to achieve a cost savings of at least 50%.
We understand the importance of delivering 24/7 business operations to meet your business requirements. Whether your customers are based locally or globally – we are fully equipped to cater to your business needs.
With offices in USA, UK, India and Philippines, you get the advantage of working with a company that has global presence. You get to work with people of different diversity, background, and skillset while adding reliability and credibility to your business.
With over 20 years of experience and 1600+ staff working globally, you are in the right hands. We have gained enormous experience by working with 100s of clients. We have delivered and will continue to deliver world class insurance process outsourcing services and solutions to businesses across the globe.
Insurance Process Outsourcing Service
This timeline depends on the type of project and the skill set you require. Also, it depends on the size of the team. Typically, it takes anywhere from 2 to 4 weeks for smaller projects and 4 to 8 weeks for larger projects (which requires 50+ team members).
This is where our experience comes in. We thoroughly understand the Indian and Filipino job market and where the skills are available. Our seasoned and highly professional HR staff can assemble a world class team to work on your project in a very short time.
We are headquartered in Pittsburgh, USA with a branch office at London, UK. Our offshore centers are in India and Philippines. In India we have centers in Coimbatore, Chennai, Pune and Bangalore (Bengaluru). In Philippines we have centers in Cebu. With our locations in these cities, we can pretty much get any type of talent for your outsourcing project.
Absolutely. We are flexible. Your team can follow your company policy, processes, compliance regulations, IT procedures, data security procedures, work floor policies and any other aspect of your operations. Your offshore team can function as an extension of your inhouse team.
Yes. Absolutely. You are welcome to your offshore team anytime. We can help you with flights, local transportation and hotel accommodation. We recommend you visit and spend time with your offshore team as it helps integration with your onshore team.
Employee retention is a crucial aspect of our success. We select candidates with right attitude and work ethics. Our staff salary and generous benefits are at par with best in the industry. We ensure a world-class and safe work environment. We also encourage teamwork, conduct team building activities to maintain employee morale. This is how we ensure employee retention, which in turn gives fantastic stability and a high-performance offshore team for your project.
We are a US corporation. The management team is from the USA and UK. We have been in the outsourcing services industry for more than 20+ years (since 2004). We completely understand the requirements of North American and European corporate companies. Our offshore management team has worked with 100's of international clients. So, you are assured to get a highly professional service and the reliability of a top-rated western company. We also use latest process optimisation technologies such as robotic automation to provide you the best value for money service.
+14125195954
+1 412 267 1529
+44 (0)20 7993 2949
