Team Leader

Job Description:

• Graduate with good written and oral communication skills.
• Lead and manages a team of research agents in the optimal execution of general operations.
• Experience in web research is added value.
• Should have Basic knowledge in MS-Office and proficient in MS-Excel.
• Ensure each team member meets/exceeds their goals and metrics on daily, weekly, monthly basis. Report the same to the respective management team on daily basis.
• Daily planning on resource utilization and manages the production queue without having backlogs.
• Conducts performance management activities for team members supervised. And conducts timely planning, assessment and feedback meeting whenever required.
• Monitor the performance standards of the team against planned objectives (KRA/KPI), and recommending or taking corrective actions.
• Understand client requirements and provide accurate response for the same.
• Handle leave approvals appropriately.
• Provide/Facilitate necessary process training to the new team members with proper training plans.

What can you expect from Integra?

• Excellent pay
• Best in the market bonus scheme
• World class training on multiple skills
• Planned career growth

Why you should join Integra?

• Excellent working atmosphere
• Salary and bonus always paid on-time
• You work for a US corporation (and a UK company)
• You work for a company that has continuously grown for past 21 years
• Very supportive senior management
• And lots more

Walk-in interview offered at our office at