Call Center / Customer Support Executive

  • Position title: Call Center / Customer Support Executive
  • Department: Customer support
  • Work shift: IST night hours (night shift) working in US time zone
  • Location: Coimbatore and Chennai

A division of Integra Corp, USA and Integra Ltd, UK

What we are looking for?

  • Work with International clients
  • Excellent spoken and written English
  • Good at attention to detail in customer support
  • Experience in call center or customer support role is an advantage
  • Excellent listening and answering skills
  • Any diploma, UG or PG degree

What would be your responsibilities?

  • Work only with International clients
  • Get trained on customer's product or service
  • Answer inbound international calls and provide appropriate responses
  • Reply to inbound customer emails in a professional manner
  • Train your juniors and guide them
  • Develop good relationship with clients
  • Meet customer expectations
  • Take responsibility and ownership of your projects

What can you expect from Integra?

  • Excellent pay
  • Opportunity to work with international clients
  • World class training on multiple skills
  • Planned career growth

How could you impress us?

  • Through your previous call handling experience
  • Good spoken English (if no relevant experience)
  • Good telephone manners
  • Good written English
  • Enthusiasm and positive attitude
  • Willingness to learn and adapt
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Integra careers