Back to CareersCustomer Support Executives
- Position title: Customer Support Executives
- Department: Customer support
- Number of openings: 15
- Class: Full time
- Job location: Cebu - Philippines
- A division of Integra Corp, USA and Integra Ltd, UK
What we are looking for?
- Work with International clients
- Excellent spoken and written English
- Good at attention to detail in customer support
- Experience in call center or customer support role is an advantage
- Excellent listening and answering skills
- Any diploma, UG or PG degree
What would be your responsibilities?
- Work only with International clients
- Get trained on customer's product or service
- Answer inbound international calls and provide appropriate responses
- Reply to inbound customer emails in a professional manner
- Train your juniors and guide them
- Develop good relationship with clients
- Meet customer expectations
- Take responsibility and ownership of your projects
What can you expect from Integra?
- Excellent pay
- World class training
- Planned career growth
- Potential to travel abroad
How could you impress us?
- Through your previous call handling experience
- Good spoken English (if no relevant experience)
- Good telephone manners
- Good written English
- Enthusiasm and positive attitude
- Willingness to learn and adapt
Why you should join Integra?
- Excellent working atmosphere
- Salary always paid on-time
- No outbound cold calling pressure (and abuse)
- You work for a US corporation (and a UK company)
- You work for a company that has continuously grown for past 20 years
- Very supportive senior management
- Friendly and approachable managers
- Events, parties and celebrations
- And lots more
