Customized outsourcing & automation solution for property management company - to save costs and increase efficiency

Problem:

The client runs a property management business. As a leading real estate management firm, it was important for the managers to stay abreast with multiple tasks such as advertisement of available properties, property leasing, capturing prospective and current tenant details while adhering to the local/state or national laws.

The problems faced by the client included:

Keeping track of all processes was overwhelming and time-consuming
The client wanted a cost-effective custom-designed end-to-end solution for managing their properties at the click of a button.

The client had to build a solution customized to their needs which would have cost them more. This would have been time-consuming and they would have also had to lose prospective customers. It worked out to be more feasible to outsource the building of a custom solution to manage the various tasks involved in property management. And this is where Integra’s services became useful.

Client’s expectation from Integra

Our client wanted an end-to-end solution that would be tailored to suit the needs of their property management business. The solution would have to address the following requirements:

Improve the efficiency of day-to-day operations, including property listings, ads, and capturing potential clients.
Monitor and track the property's financials.
Provide a communication portal between property managers and prospective clients.

This solution was required to assist the business in attracting, screening, and managing various aspects of the property business.

Our solution to the problem 💡

The client needed an end-to-end solution to manage their processes. We established a dedicated team to help the client with this challenge. We developed a robotic automation solution with various components the client requested. Our solution was able to automate the workflow. With a single click of a button, the team at the client end could get all the reports and information they needed to manage their business effectively.

The solution is also designed to assist the manager in managing multiple tasks including advertising the property when it becomes available, listing it on multiple sites, etc. Similarly, when the deal is closed, all activities associated with the new property can be easily performed.

Our team also worked closely with the client to understand their future requirements so those factors were also addressed while building the solution.

The client would have spent at least 50-60% more to get this solution built in-house compared to outsourcing it to Integra. Aside from saving costs, they also saved a lot of time to get the solution up and running. In the process, they did not lose any potential customers either.

Tasks handled 📋

Understanding client requirements for present and future
Incorporated all this into the solution to suit the needs of the client

Result 👍

52% savings due to an end-to-end custom solution
Future changes can be incorporated into the solution with ease
Manual tasks automated, time and effort saved