Be polite to your customers. Say yes.
At the same time don’t be afraid to say No, if it is beneficial to your client.
An honest No would be appreciated rather than saying a Yes and overpromising.
From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.
Send a Thank you letter to your client. Use an occasion like Thanksgiving, client’s special day etc.
Along with the Thank you note send a post it notes with your company name on it.
Every time your client uses the post it notes to scribble something down they might remember your thank you note as well.
An easy way to be on the memory of your client to get repeat business or referrals.
From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.
Are you in an industry where competitors constantly beat you on price and try to get your customers?
Offer other non price incentives such as extended warranty. Free replacement for a period of time.
If you are a service provider offer extra hour of consultation.
From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.
When your client checks out a product on your shopping cart. Have options available so that you can remind them periodically based on their preferences.
For repeat purchases like medicines you can enable the site to alert the client when the medication is due.
From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.
If you have an online store. Make the first time customer feel special. Offer them a 10% discount when they order on your store for the first time. Keep track of the user and how frequently and often they visit your site.
Set a criteria, say 3 months, based on the type of industry you are in. If you have not seen the customer do additional purhcases within the 3 months, send a 5% or 10% coupon to be redeemed for the next purchase.
Check for customer tolerance on how frequently you can send emails, follow up and earn more business.
From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.
