Money making ideas for businesses.
by Intergra Global Solutions

E-mail is a crucial part of any modern medical transcription or bookkeeping business. With today’s era regulations such as the Health Insurance Portability and Accountability Act, Sarbanes Oxley etc. retaining email records are crucial and is required.However retaining email records forever increases the risk to any medical transcription or bookkeeping business. Factors to consider for retaining records are the above mentioned laws. If a company deletes emails from its servers once every three months, any one showing up with a legal notice after this cannot retrieve any information after this period. They can access the information that is available only in the servers.

Another option for retention is to archive emails. With storage costs declining considerably, your business can archive the required amount of information. As the rules of HIPAA and Sarbanes Oxley change such retention and privacy policies has to be monitored and complied with.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Delivering a straightforward and seamless client experience that lives up to your promises would help you get more profitable and repeat business.

Getting new business is any company’s top priority. As the commoditization continues across sectors, service and support factor is the missing link to building a customer base and maintaining them.

With this in mind the front line customer service representatives and anyone who comes into contact with your customers are key for your business. This is a primary factor in boosting the bottom line.

One way to ensure that the staff who is coming into contact with your customers are well trained on your company policies. Whether you are an accounting bookkeeping firm or a medical transcription company, having your employees have access to a client history and information it can lead to upselling more of your services to the same client.

This would in addition create word of mouth about your services as your customers often tell their friends, colleagues and family, how good your service was. You can use this as a leverage in getting more business.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

If you are a store in the mall, bring customer’s of other businesses to your doorstep easily.  

Offer a promotion stating that if the customer can show you bills worth a certain number of dollars of purchased on the same date. 

You would offer a very steep discount on your product/s 

This would drive more sales to you, especially during holiday season. 

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

If you are a downtown business where parking space is scarce.

Offer free or discounted parking during your less busy hours to drive more business.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Invite customers to try out your products or services for free without any obligation to purchase.

This will entice a greater percentage of customers to pay and purchase the product.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Does your clinic or hospital want to become paperless and convert paper, transcribed patient records into electronic format?

Here are some points to think about when trying to do this without any problems on your end.

• Electronic health record system compatibility

• HIPAA knowledge during scanning

• Intermediate record room

• Upload of files

• Electronic health record system compatibility : Establish scanning rules for metadata and proper indexing. This will help eliminate the risk of lost files. Once the fields are set, a sample se can be scanned and intermediate checking can be made to see if the information in the database is the same ensuring the integrity of the images created.

• HIPAA Knowledge : HIPAA requires confidentiality of patient information. So care should be taken by scanning staff to make sure that the privacy of patient information is not compromised. If scanning staff is not trained in HIPAA, train them on the requirements.

• Intermediate Recordkeeping : During the scanning and converting process you might need to retrieve patient records. Be prepared to allocate additional time or staff to handle such requests in a timely manner so that your patient service is not compromised.

• Input in EHR system : Inorder to reduce these additional staffing expenses of the intermediate record keeping tasks. The scanned records should be uploaded into the software system in more frequent intervals. A streamlined work flow process should reduce the patient information retrieval downtime.

By making a note of these procedures your paper based medical transcription records can be digitzed in a more efficient and effective manner. After the digitization is completed future transcription records can be entered into the software directly as a soft copy to avoid paper.

From Integra Global Solutions Corp
A medical transcription and outsourcing services provider.

Get to know some businesses in your neighborhood that your customers would typically use.

Strike a conversation with your customer and talk good about some of these businesses. Send some business their way. The goodwill will definitely follow you.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Several bookkeeping software such as Quickbooks, Peachtree and Sage are available for bookkeeping tasks. These software are pretty easy to learn and use. They are pretty handy to track your income and expenses, summarize your financial infomration, prepare documents for filing taxes and keeping a backup of your financial information.

Use such software or an accountant that uses these bookkeeping software and

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Talk to your neighborhood businesses.

Strike up an arrangement to have discounts for their customers. You are offering a benefit to the neighboring businesses as well as driving more referrals to your business.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Create a product or a bundle (ex: sandwich and coffee to go) in a package that is easy to grab and go.
This would generate additional sales for the “hurry I need it now” or the “convenient it can sit near my computer and I can eat when I please” types of customers.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

1) Know the topic : Understand the information that you are going to present. Take time in selecting the most important things you want the audience to understand. Use a maximum of three to four concepts or points that you want to leave the audience with.

2) Know the audience: The main point of the presentation is to make the audience think of a few important points you want to say to stick in their mind. Think about what the audience would want to listen. If you have the opportunity call a few people in the audience and ask.

3) Create Presentation : Start with an agenda slide, to set the stage. Then go over the remaining presentation. Create a summary at the end to summarize your presentation. Use bullets to create your points. Do not write sentences as the audience will start reading them and will lose what you have to say.

4) C ontent : Some people understand words better and some understand pictures better. Use a mixture of both these in the presentation for the best effect. Use quotes or humor to drive your important points. Remember the key is to get the mindshare of the audience so that when they leave the presentation they think of the few important points that you have mentioned.

5) Avoid these : Use the minimal amount of transition effect. This distracts the user. Also use sound or movie clips only if you have to and if it is necessary to drive your point home.

6) How to deliver : Since your presentation has bulleted points, you will have to elaborate on the points that you have written. Do not read the slide as it is written. Try to involve the audience by asking questions during the presentation. Distribute printouts of the presentation so that the audience has something to take along with them. Practice the presentation several times before presenting. This is the key for any good presenter.

7) Presentation posture : Use a remote control and stand in front of the podium if you can so that the audience can see you from head to toe. Minimize repetitive motions such as waving hands, nodding head while talking, sipping water profusely. Avoid keys that rattle when you walk on the podium. Stand straight and look at the entire audience, try to fix your gaze to a few people in the audience for 2 or 3 seconds.

8) Select appropriate equipment : Select the appropriate computer (desktop, laptop), projector. Do not use a laser light as it is hard to see in larger rooms. Lower the lighting the presenting room so that the audience can see the presentation. Check the microphone before the presentation starts.

9) Back up plan : Take your presentation in a CD or disk, just in case the PC that you are using does not connect to the net or you need to borrow another computer to do the presentation.

10) End of presentation : Drive home the 3-4 important points that you wanted the audience to remember. Ask questions.

With these tips in mind we are sure that you will do a fantastic job at your next presentation. Good Luck.

From Integra Global Solutions Corp
A bookkeeping , medical transcription and outsourcing services provider.

Create an attractive offer that is offered by your business once or twice an year.

Bundle a premium product along with your regular products and offer them once in a year or once every six months.

Price it attractive to get interest generated on the offering. The other additional products get noticed as well.

This would bring in more interest and revenue for both the premium as well as the regular products.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Have an assortment of greeting cards such as birthday, anniversary or blank cards available for your staff.

When you or your staff hear about a birthday or a noteworthy event from your client, reach for a card, fill it out by hand and mail it immediately.

The two minute gesture would generate more repeat business for you.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

Try to remember the name of each customer to offer a more personalized service.

Next time when a customer visits your business call them by name. Have your staff trained in the same manner.

This would definitely separate you from your competition and would take your relationship to a more personal level.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.

For a customer who has not done business with you for a longer period of time.

A letter, email or phone call offering a gift and saying, We want you back, you are a valued customer for us. We would appreciate the opportunity to serve you again.

This would turn up more business for you.

From Integra Global Solutions Corp
A bookkeeping, medical transcription and outsourcing services provider.